Patient Scheduling Solution
Our client was featured on the local news for surpassing their one day COVID-19 testing record. The AWS product solution is easy for the public to use and automatically scaled to meet demand. Electronic Health Record integration will support Vaccine deployment.
Client Text (SMS) bots
Clients are finding text message workflow solutions are more convenient for those they serve and reduce the demand on call center and email processes. Strategic Systems implemented an SMS solution to support COVID-19 Unemployment weekly claims.
RPA bots
Robotic Process Automation (RPA) automates manual tasks freeing up staff for more important activities. Strategic Systems’ RPA solution helped deploy the largest increase in Ohio history for DSP reimbursement rates.
Chatbots
ChatBots can be more convenient and efficient than traditional support options. Strategic Systems ChatBot solution provided Unemployment claimants the ability to reset their PINs.
