Employment Services

States are modernizing state government, improving customer service and saving taxpayers money while working to align workers’ skills with business needs. Everyone that wants to work should have the opportunity to get a good-paying job. We at Strategic Systems are aligned and support these goals now and going forward. As an Official Affiliate Member of the National Association of State Workforce Agencies (NASWA), we are a Trusted IT Partner to many states for many years. We believe that these successful partnerships have prepared us to best assist others in reaching these goals as well as close the skills gap, get people into more rewarding careers and prepared for the jobs of the future.

The most crucial factors in the effective delivery of any largescale solution is a proven solution, knowledge of the system (business, technology) and familiarity with the environment (people, processes, technology, dynamics, etc.). Strategic Systems is uniquely positioned to successfully deliver because of our trusted solutions, our depth of knowledge in Workforce & Unemployment industries, large size implementation experience, and knowledge of various client environments. This experience gives us the knowledge and experience to understand the risks involved, the missteps to avoid and thus, how to implement the solutions effectively.

The Systems Integration Approach

Workforce Systems are expected to transform faster to align with ever-evolving needs and directives. Proven system integration capabilities provide the flexibility to achieve federal legislation and reporting compliance while meeting the needs of the state, counties, and communities. Strategics expertise in Service Oriented Architecture and Cloud Architecture provides a smoother transition to modern platforms and solutions.

Solutions That Transform UI & Workforce Performance

Are you looking for?

  • Modules Replacement
  • Full System Replacement
  • Modernization without Replacement
  • Team Augmentation

Workforce Specific Capabilities

  • Case Management
  • LE, WIOA Programs
  • Training Provider System
  • IOP & Services
  • Finance & County Integration

Unemployment Insurance Specific Capabilities

  • Tax
  • Benefits
  • Appeal & Hearing
  • Field Audit
  • Collections
  • Correspondences/Letters

A Summary of Our Past Year’s Accomplishments

  • Bot Services that processed 4000 Unemployed Claimant calls a day
  • Infrastructure Upgrade & Modernization of Benefit , Tax and Workforce Systems
  • Trust Fund Solvency & Mandatory Electronic Tax Filing Improvements
  • UI Letter Generation System Upgrade
  • Education & Training provider system modernization
  • RESEA: New reemployment services with UI and Workforce integrations
  • TRADE: A new system with Petition, Contract, Program & Services management